Salesforce Certified-Business-Analyst PDF, Certified-Business-Analyst덤프샘플문제체험

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Salesforce Certified-Business-Analyst 자격증 시험은 Salesforce 기술과 비즈니스 분석에 대한 지식과 기술을 향상시키고자 하는 전문가들에게 뛰어난 기회입니다. 이 자격증은 오늘날 경쟁이 심한 취업 시장에서 가치 있는 자산이며 전문가들의 경력 발전에 도움이 될 수 있습니다.

최신 Salesforce Business Analyst Certified-Business-Analyst 무료샘플문제 (Q292-Q297):

질문 # 292
Cloud Kicks will launch a new customer experience portal. During discussions with the VP of customer service, a business analyst (BA) recorded the following:
* All logins must use multi-factor authentication (MFA).
* Portal pages should load within 2 seconds.
How should the BA document the items?

A. User story
B. functional requirement
C. Non-functional requirement

정답：B

질문 # 293
The business analyst (BA) on the Salesforce development team at Northern Trail Outfitters is leading a requirements elicitation workshop about the process for onboarding new wholesale partners. While whiteboarding the process, one stakeholder continuously interrupts and points out inefficiencies with invoicing and delivery processes.
What should the BA do to prevent the session from being derailed?

A. Add the stakeholder's concerns to a "parking lot" for further discussion.
B. Ask the stakeholder to focus on the onboarding process.
C. Shift the conversation from onboarding to the stakeholder's concerns.

정답：A

질문 # 294
The Salesforce project team at Cloud Kicks is about to start a project that crosses sales and service teams. The business analyst (BA) has been tasked with writing user stories with the teams in a workshop.
What should the BA keep in mind during the process?

A. User stories encourage iterative development.
B. User stories are fixed upon stakeholder approval.
C. User stories specify which technical components are impacted.

정답：A

설명：
Explanation
One thing that user stories help the business analyst do is encourage iterative development. Iterative development is an approach that breaks down a project into smaller cycles or iterations, each delivering a working piece of functionality or value to the user. User stories are well suited for iterative development because they are concise, focused, and prioritized based on user needs and value. User stories help to deliver features faster and more frequently, while allowing for feedback and changes along the way.
References:https://trailhead.salesforce.com/content/learn/modules/user-story-creation/learn-about-user-stories

질문 # 295
The business analyst at Cloud Kicks is using a checklist to assess the quality of user stones for an upcoming Experience Cloud implementation.
Which characteristics make a user story successful?

A. Independent, Negotiable, Valuable, Estimable. Small, Testable
B. Actionable., Concise, Testable, Solution-oriented, Defined
C. Clean Direct, Concise, Cross Functional, Configurable

정답：A

설명：
Explanation
these are the characteristics that make a user story successful, according to the INVEST acronym. A user story should be independent of other user stories, negotiable in terms of scope and details, valuable to the user or customer, estimable in terms of effort and time, small enough to fit in a sprint or iteration, and testable with clear acceptance criteria. References:
https://trailhead.salesforce.com/content/learn/modules/user-story-creation/learn-about-user-stories

질문 # 296
Northern Trail Outfitters (NTO) wants to address a recent group of complaints it received from the service team The NTO Salesforce team was alerted Chat the current routing process is preventing cases from reacting the correct service team without manual intervention.
Which action should the business analyst take to best understand and document the and recommend a future state?

A. Organize a brainstorming session with service team leadership.
B. Engage in a live process modeling exercise with the service team.
C. Review individual surveys and questionnaires from the service team.

정답：B

설명：
Explanation
This answer states that engaging in a live process modeling exercise with the service team is what the BA should do to best understand and document the current state and recommend a future state for addressing a recent group of complaints from UC's service team about automated case assignments in Service Cloud. A live process modeling exercise is an activity where the BA works with the service team members to create and validate a visual representation of how they perform their tasks or activities related to case assignments in Service Cloud. A live process modeling exercise can help the BA to best understand and document the current state by capturing and verifying the inputs, outputs, steps, decisions, roles, etc. of case assignments in Service Cloud from different perspectives and sources of information. A live process modeling exercise can also help the BA to recommend a future state by identifying and prioritizing the gaps or issues in case assignments in Service Cloud, and by proposing and evaluating possible improvements or solutions for them.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use

질문 # 297
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Salesforce Certified-Business-Analyst PDF, Certified-Business-Analyst덤프샘플문제체험

시험대비에 가장 적합한 Certified-Business-Analyst PDF 덤프문제 다운

최신 Salesforce Business Analyst Certified-Business-Analyst 무료샘플문제 (Q292-Q297):

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